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Senior Project Manager

melt is an award-winning agency specializing in digital marketing technology for the pharmaceutical industry. We have an impressive portfolio of leading national clients, and have been named the #1 web design agency, #1 mobile development firm, a top five software company, a best place to work, and an Inc. 5000 fastest-growing company in America. Since launching in 2000, we have achieved industry-leading client and employee retention rates and grown to over 60 full-time, in-house employees.

The meltmedia Project Manager is responsible for managing and executing multiple web-based projects for meltmedia clients, in a number of different CMS products. The Project Manager will be the main point of contact for all client activities, including account management and customer interaction. 

Responsibilities include managing the design and development of multiple web-based projects that can include custom application development, product and company based web sites, e-mail campaigns, interactive media, site analytics, usability studies, marketing analysis and general site maintenance. The PM will interact and coordinate with multiple teams (clients, vendors, agencies and internal design & development teams).

Must be able to work independently in a fast-paced environment, along with having strong communication and team-based skills to execute projects with demanding deadline expectations. 

The Responsibilities

  • Act as project lead to understand, identify and execute all client needs for multiple web-based projects
  • Formulate strategic direction and vision with clients to achieve desired project objectives
  • Gather client requirements and provide proper functional requirements documentation to communicate those requirements from vision through planning and execution with the design and programming teams
  • Look back over that previous point and say to self, “Wow! That was a lot of words. BIG words!”
  • Create project plan(s) and manage all project tasks and activities with various teams (design, development outside agencies & other vendors when applicable)
  • Responsible for the oversight/execution of user acceptance testing and training of all applications
  • Train developers for competitive carrot peeling
  • Analyze project metrics to ensure they are meeting business requirements/objectives
  • Manage day-to-day client relationship and communications
  • Provide support for potential business development proposals and project concept demonstrations with existing and new clients
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