Digital Project Manager

  • Tempe, AZ
  • Full Time
  • Experienced

Do you live to keep projects on track? Are you passionate about web design, development, and digital project management? Does making a client’s day make your day? If you’re nodding “yes,” you’re the type of person who will thrive in this role.

As a project manager, you will be responsible for the flawless execution of complex web-based projects and integration of data from multiple channels and/or platforms. Clients will count on you as their main point of contact, and we’ll count on you to represent our company. You’ll take our values seriously to help maintain our award-winning culture and 100% client retention rate.

Excellent interpersonal and organizational skills are required to successfully coordinate with internal and external stakeholders: vendors, other client agencies, designers, developers, and more. Work will include managing complex digital projects, with a focus on omnichannel solutions, data pipeline project management, and platform implementation.

General Responsibilities: 

  • Manage several projects at once without losing your cool
  • Help clients define strategic direction, vision, and goals
  • Work closely with architect and development teams to understand client requirements and goals and translate them into formal project requirements
  • Understand integrations between different systems and platforms, data schemas, and mapping of data
  • Create project plans closely aligned to technical project requirements and keep all deliverables on track throughout the project lifecycle
  • Deliver work on time and on budget, including scope changes
  • Ensure rigorous user acceptance testing and quality assurance
  • Continuously analyze, report on, and achieve objectives 
  • Manage day-to-day client and stakeholder communications
  • Nurture client relationships and maintain high satisfaction

Must-have Qualifications:

  • The intrinsic motivation and autonomy to work independently 
  • Great communication with diverse stakeholders and channels
  • Excellent planning and execution skills for large-scale digital projects
  • Ability to anticipate business needs, and drive clarity in ambiguous situations
  • Strong analytical and problem-solving skills
  • Understanding of data systems and integration as it relates to digital marketing, omnichannel solutions, and automation
  • Ability to develop and document operational processes and implement change management
  • A deep respect for deadlines, details, and accuracy
  • Digital experience (custom, web, and packaged applications)
  • Examples of successfully scoping, documenting, and planning projects
  • Brainstorming, consensus-building, and conflict resolution skills
  • 7+ years of digital project management experience

Nice-to-have Qualifications:

  • Digital agency background
  • History of managing project teams in a matrixed environment
  • Familiarity with software development lifecycles and agile methodology
  • Experience in healthcare/pharmaceutical industry
  • Experience partnering with technical teams to implement omnichannel platforms and solutions
  • Experience managing data integrations and an understanding of data management and data transformation
  • Experience with Adobe, Amazon Web Services, Veeva platforms

Diversity & Inclusion: 

At meltmedia, we strive to create a diverse and inclusive environment. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Compensation is based on market standards and candidate experience; please inquire about our benefit plan.


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